Frequently Asked Questions2022-10-20T21:21:55+00:00

Frequently Asked Questions

Can I share my course code with someone else who needs it?2022-10-22T10:22:48+00:00

All information on your digital certificate is subject to verification. Duplication or use of this information used by anyone else other than the intended party is strictly prohibited and subject to immediate revocation.

I completed the course but haven’t received any follow up.2022-10-22T10:22:22+00:00

Sometimes the system may glitch causing an error. If you have passed and completed the course and have not received the second email, please send the confirmation email of your course completion to tiffani@bbiny.edu.

It’s been a month, and I still haven’t received my certificate.2022-10-22T10:21:54+00:00

As certificates are being processed through the mailing system, there may be some delays beyond our control. Please allow up to 4 weeks for delivery. If you have not received your certificate after 4 weeks, please contact us and we will assist you further.

I’m applying for my license and need the certificate right away, can my certificate be expedited?2022-10-22T10:21:29+00:00

Once you reply to the second email with your name and address a  digital copy of your Barber Infection Control certificate will be sent to you so you can upload it to the office of the Secretary of State, Division of Licensing Services when you apply for your Barber Operator license or Apprentice Registration online. Please note, this digital certificate is NOT your official copy. Your official copy will be mailed to you within 3 to 4 weeks.

I’ve completed the course, what happens next?2022-10-22T10:21:01+00:00

Once you complete the course you will receive an email stating that you have passed and completed the course. You will receive a second email (Subj: Name:[ADDRESS NEEDED] Barber Infection Control Course Certificate) stating that you have completed the course and asking for your full name and address for your certificate to be mailed to you. Please check your spam folder for the second email. This certificate is yours to keep.  You will receive the official copy of your certificate by mail within 3 to 4 weeks.

Does the course expire/have a time limit?2022-10-22T10:20:33+00:00

Your course doesn’t expire, and does not have a time limit, but it’s important that you either bookmark the  link or save the email if you feel you’ll need to come back to the course again in the future. Links are generated at the point of purchase.

How long does the course take to complete?2022-10-22T10:17:59+00:00

The course is composed of an Introduction and 5 Modules. The modules consist of the lesson, including text and video content and a  review quiz. The last module consists of the final exam and video. You MUST complete all sections and pass all quizzes and the final exam in order to complete the course. The course can be completed in approximately four hours dependent on your knowledge and understanding of the subject matter.

Can I access the course on my phone?2022-10-22T10:16:55+00:00

Yes, you can access the course on your device of choice(computer, tablet, phone). Certain features of the course including videos may appear differently depending on the device you are using at the time.

How and when can I start the course?2022-10-20T21:30:16+00:00

Upon completing your purchase you will immediately be emailed a link to the course. To access the course you will need to login with your username and password. If at any point and time If you don’t receive the email, wait 15 minutes. You may also want to check your email spam folder. If you still haven’t received your purchase, please contact us.

The course is online, why am I being asked for my address?2022-10-20T21:29:02+00:00

While the course is done entirely online, we need your address information for billing purposes.

Can I purchase the course in booklet form?2022-10-20T21:28:15+00:00

At this time we are only offering the booklet in SPANISH.

I purchased the course a few weeks ago but no longer need it. Can I receive a refund?2022-10-20T21:27:37+00:00

Unfortunately, all sales are final once the payment is successfully processed. For our full refund policy, please refer to our Terms and Conditions. 

What are my payment options?2022-10-20T21:25:31+00:00

We accept all major credit and debit cards, including Visa and Mastercard. Alternatively, you can opt for quick checkout via PayPal. You can select your preferred payment method at checkout.

How much does the course cost?2022-10-20T21:24:49+00:00

Our Online Infection Control Course is $100. The fees associated with your purchases will appear on your Active Credit Card statement through the identifier as “BBINY.EDU-HEMPSTEAD NY” as per our policy.

How can I learn more about The Barber and Beauty Institute of New York?2020-10-27T16:05:18+00:00

Visit Barber and Beauty Institute of New York admissions officers during regular business hours and they will be happy to answer your questions.

What is the Age requirement?2020-10-27T16:04:51+00:00

17 years of age or older.

What type of ID do I need?2020-10-27T16:04:19+00:00

A photo ID and Social Security card.

Do I need a High School Diploma?2020-10-27T16:03:53+00:00

Yes, a High School Diploma, Transcript, or G.E.D is required.  Assistance is available for those who did not complete High School and have not attained a G.E.D.

How can I pay for my education?2021-01-05T20:53:14+00:00

Financial Aid is available for those who qualify.  Barber & Beauty Institute of New York admissions officers assist in completing a payment agreement during enrollment.  We directly assist by offering an installment plan to defray tuition costs over the length of the course.

What will my class schedule be?2020-10-27T16:02:50+00:00

The Barber & Beauty Institute of New York has three class schedules available:
Morning:      8am-1pm (am),
After noon: 1pm-6pm (pm),
Evening:      6pm-10pm (evening)

How long will it take me to complete the course?2020-10-27T16:02:23+00:00

Courses are based on clock hours and not semester.

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